Privacy Policy

Introduction

This Privacy Policy outlines how Betty Casino (hereinafter referred to as “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our online casino services. We are committed to ensuring that your privacy is protected in accordance with the applicable data protection laws and regulations in Canada, including the standards set by the Alcohol and Gaming Commission of Ontario (AGCO).

Data Collection

We collect various types of personal data from our users to provide a safe and enjoyable gaming experience. The following categories of data may be collected:

• Registration Data: When you create an account, we collect personal details such as your name, date of birth, address, and contact information.
• Payment Details: To process transactions, we gather financial information including credit card numbers, bank account details, and other payment methods.
• Technical Logs: We automatically collect technical data such as IP addresses, device type, browser type, and usage data through cookies and similar tracking technologies.

Purpose of Data Usage

Your personal data is used for several key purposes, including but not limited to:

• Account Management: To create and manage your account, including verifying your identity and facilitating transactions.
• Marketing Communication: To provide you with information about our services, promotions, and updates, where you have opted to receive such communications.
• Anti-Fraud Checks: To protect both you and us from fraudulent activities and ensure responsible gaming practices.
• AML Compliance: To comply with Anti-Money Laundering regulations and prevent illegal activities associated with gambling.
• KYC Procedures: To meet the Know Your Customer requirements mandated by regulatory authorities, ensuring that we know our players and can provide a secure environment.

Data Sharing

We may share your personal information with third parties in the following scenarios:

• Payment Providers: We share necessary data with payment processors to facilitate transactions and ensure secure payment processing.
• Verification Partners: We may disclose your information to third-party verification services to confirm your identity and age as part of our KYC procedures.
• Regulatory Authorities: When required by law, we may disclose your information to regulatory bodies, law enforcement agencies, or other governmental authorities.

User Rights

You have certain rights regarding your personal data under Canadian data protection laws. These rights include:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Deletion: You may request that we delete your personal data, subject to certain exceptions as outlined by law.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact our support team through the available channels.

Cookie Policy

We utilize cookies and similar tracking technologies to enhance your experience on our platform. Our use of cookies includes:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate and use its features. Without these cookies, certain functionalities cannot be provided.
• Analytical Cookies: We use analytical cookies to collect information about how users interact with our website. This data helps us improve our platform’s performance and user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. Our security practices include encryption, firewalls, and regular security assessments.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review our Privacy Policy periodically for the latest information on our privacy practices.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our support team through the designated contact channels available on our website.